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Weathering the Great Freight Recession
Let’s be honest—2023 and 2024 beat the hell out of this industry.
Margins collapsed. Volumes dropped. Fuel prices danced like a drunk uncle. And brokers who were crushing it in 2022 suddenly found themselves barely scraping by.
I saw it across the board. Competitors cut staff. Drivers left the industry. Operations teams thinned out. And everyone started “waiting for the rebound.”
I didn’t wait. I adjusted. And that adjustment was called Tandant.
💥 How Tandant Helped Me Slash Costs by Over 65%
Most freight brokers are still running bloated domestic back offices—coordinators, data entry, follow-up, track & trace—all with U.S. labor rates, no-shows, and constant turnover.
That used to be me too. But Tandant changed everything.
I replaced entire departments with in-office Tandant teams in the Philippines and India—trained staff, working my hours, inside real offices, with daily check-ins and productivity logs.
The result?
- Same (or better) output quality
- Reliable attendance and shift coverage
- Over 65% reduction in labor cost
- Zero HR overhead
I didn’t just survive the recession. I expanded during it.
📉 Why Most Freight Ops Can’t Scale or Shrink
Traditional ops teams are rigid. When volume spikes, they choke. When it drops, they become overhead anchors.
With Tandant, I can ramp up or down fast. We use time tracking, task-level SOPs, and scalable teams that flex with market demand.
No long contracts. No wasted payroll. No stress.
🛠️ What My Tandant Freight Team Handles
- Track & trace (calls + software)
- Load board updates
- Carrier check-ins
- Shipment paperwork + POD follow-ups
- CRM notes and data cleanup
Everything I used to burn hours and salaries on—now done faster, better, and cheaper.
The freight market may be out of your control. But your cost structure isn’t.
🚀 Final Thought
When markets tighten, most people panic. Winners optimize.
Tandant gave me the ability to adapt, scale, and thrive—even while everyone else was cutting back.
In a business built on thin margins and fast moves, Tandant isn’t an expense—it’s the edge.
— Drew Renslow, Founder of Tandant
